Terms and Conditions
Last Updated: 6 November 2024
Welcome to FERZ Club! By accessing or using our website ferz.club and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, please do not use our website.
1. General Information
These Terms and Conditions ("Terms") govern your use of our website and the purchase of chess sets, accessories, and related products. These Terms constitute a legally binding agreement between you and FERZ Club ("we," "us," "our").
2. Eligibility
By accessing and using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You agree to provide accurate and complete information during the registration and purchasing process.
3. Products and Services
We offer a range of chess sets, accessories, and other products related to chess. Product descriptions, images, and pricing are provided on the website and are subject to change without notice.
Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue products, or reject orders at our discretion.Product Information: We strive to provide accurate descriptions and images. However, colors and details may vary slightly depending on your screen or device.
4. Orders and Payments
By placing an order on our website, you agree to pay the total amount indicated at checkout, including any applicable taxes, shipping, and handling fees.
Order Acceptance: We reserve the right to refuse or cancel any order for reasons such as errors in product information, availability, pricing, or suspicion of fraudulent activity.Payment: Payments must be completed at checkout. We accept [list accepted payment methods]. All payments are securely processed through third-party providers.Cancellation: You may cancel your order before it has been shipped by contacting our customer service team at ferzchessclub@gmail.com.
5. Shipping and Delivery
We offer worldwide shipping. Due to the unique nature of our handmade chess sets, which are relatively heavy and specific in delivery, we calculate the shipping cost individually after order confirmation.
Shipping Cost Calculation: After confirming your order, we calculate the shipping cost independently and send you the available delivery options. This allows you to choose the most suitable shipping method.
Delivery Times: Estimated delivery times depend on the selected shipping option and destination. Actual delivery times may vary due to external factors beyond our control.Customs and Duties: For international orders, additional customs fees, taxes, and duties may apply, which are determined by your local authorities and are the customer's responsibility.
6. Returns and Refunds
Your satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or refund in accordance with our return policy.
Return Period: Returns are accepted within 14 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.Refunds: Refunds will be processed within 14 days after receiving the returned item, using the original payment method.Shipping Costs for Returns: Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, images, logos, and software, is the property of FERZ Club and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our content is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, FERZ Club shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of data, loss of profits, or business interruption.
